Threat watch / Attack
WS Audiology: unauthorised access takes hearing aid apps offline
The maker of Widex and Signia hearing aids says it is responding to unauthorised access to certain IT systems. It took some systems offline as a precaution, which disrupted the Widex MOMENT app and professional fitting tools. It says the hearing aids themselves were not affected.
- Sector
- Health
- Way in
- Not public yet
- Product or vendor
- None named
- How it happened
- WSA describes "unauthorized access to certain IT systems" in its own IT environment, and says the threat "was not caused by our cloud-based software". The entry method is not public.[1][2] Checked 8 Nov 2026
- What was stolen
- Not public yet Checked 8 Nov 2026
- Who was impacted
- Users of the Widex MOMENT app, some of whom lost access to their listening settings, and hearing care professionals: Widex Compass Cloud and Signia TeleCare were taken offline. WSA says the hearing aids were not affected. No number of people is given.[1][2] Checked 8 Nov 2026
- Threat actor
- Not attributed
Timeline
- WSA says it is responding to unauthorised access to certain IT systems and has taken some systems offline as a precaution. The Widex MOMENT app, Widex Compass Cloud and Signia TeleCare are disrupted. [1][2]
- WSA says a new version of the Widex MOMENT app is in the app stores and its core functions are restored. It plans a further update on November 16. [2]
- Cyberattaque.org reports, citing a company statement it does not link, that the access concerned WSA's customer relationship management (CRM) environment. The other sources do not mention it. WSA has not said whether personal data was taken. [3]